Actually quite a lot. Press on the i icon during the "Pick your house size" step to check what is included by default.

Only the ones that you will provide. Cleaners do not bring their own supplies with them. So they will do their best with everything that you have at your home.

No, you can not. Cleaner is booked for precise amount of hours and can not be late to the next user. Next time just pick all needed additional services in the Cleanie app in advance.

We aim to have top cleaners on our platform, so we take quality seriously. If you are not satisfied with the result after the cleaning, first of all please leave your rating and review for the cleaner through the app. You can do it by pressing on the Completed order at your Home screen. After that please contact Help Center and send us the photos of the results, so we can see the problem and contact the cleaner.